There are a few reasons why businesses might send out canned messages apologizing for delays or wait times.
First, it could be a way to show that they are responsive to customer concerns and are working to resolve any issues as quickly as possible.
Additionally, it may be a way to build goodwill with customers by showing that the business is taking steps to improve the customer experience.
Finally, it could be a way to head off any potential negative reviews or feedback by demonstrating that the business is aware of the issue and is working to address it.
- Our apologies for the wait time, our representatives will be with you shortly.
- I'm sorry, all of our agents are currently busy. Please hold and someone will be with you as soon as possible.
- We're sorry for the delay, please hold and an agent will be with you shortly.
- I'm sorry, all of our agents are currently assisting other customers. Please hold and someone will be with you as soon as possible.
- Sorry for the wait, all of our agents are currently busy. Please hold and someone will be with you momentarily.
- All of our agents are busy at the moment, we apologize for the wait. Please hold and someone will join you shortly.
- All of our agents are currently assisting other customers. Please hold and an agent will be with you as soon as possible.
- Please bear with us, all of our agents are currently busy. Please hold and someone will join you shortly.
- We're sorry for the inconvenience, all of our agents are busy at the moment. Please hold and someone will be with you momentarily.
- I'm sorry, all of our representatives are currently occupied. Please hold and someone will be with you shortly.
- All of our representatives are busy at the moment, I apologize for the wait. Please hold and someone will be with you momentarily.
- We're very sorry for the delay, all of our representatives are currently busy. Please hold and someone will join you shortly.
- All of our representatives are currently assisting other customers. Please hold and someone will be with you as soon as possible.
- I'm sorry, all of our agents are busy at the moment. Please hold and someone will join you shortly.
- We're sorry for the delay, our representatives will be with you shortly.
- Please excuse the wait, our representatives will be with you shortly.
- Our representatives are currently busy, we apologize for the delay. Please hold and someone will be with you shortly.
- I'm sorry, please hold while an agent becomes available.
- All of our agents are currently busy, please hold and someone will join you momentarily.