Maybe you're in a meeting and can't answer the question right away. Maybe you're not the best person to answer the question.
Or maybe you just want to make sure the person asking the question gets the best possible answer.
Either way, forwarding the question to the correct person is a polite way to handle the situation.
- I'm forwarding your question to the appropriate person.
- I'll make sure your question gets to the right person.
- I've forwarded your question to the relevant department.
- Your question has been forwarded to the right person.
- Please direct your question to the right department.
- The person you need to speak to is in another department.
- I'll pass on your question to the right person.
- I'll put you in touch with the right person.
- Let me forward your question to the right department.
- I'll send your question to the right person.
- I'm sorry, I don't have the answer to that question. I'll forward it to the correct person.
- I'm not sure about that, but I'll send it to the right person and see if they can help.
- I don't know, but I'll ask someone who does.
- Let me see if I can find someone who knows the answer to that.
- I'm not sure, but I'll ask around and see if anyone knows.