Following up, You left us a message about… some time but no reply

There are a few reasons why you might want to send a canned response like this:

  1. To remind the recipient that you're still waiting for a response.
  2. To gently nudge the recipient in case they forgot about your previous message.
  3. To show that you're organized and attentive, and that you're following up in a timely manner.

Sending a canned response like this is a polite way to remind someone that you're waiting for a response, and it's a good way to stay organized and on top of your communications.

  • You left us a message about [QUESTION] some time ago and we did our best to answer it in detail. But we never heard back from you. Was it helpful enough? Maybe we can do anything else for you? We would very much appreciate any feedback you can provide. Have a great day!"
  • Thank you for your inquiry. Our team did their best to provide a detailed response, but we never heard back from you. Was the information helpful? Is there anything else we can do for you?
  • Thank you for reaching out to us. We responded to your question as best as we could, but we never heard back from you. Was the answer helpful? What can we do to help you further?
  • We appreciate you reaching out to us with your question. Our team did their best to answer it, but we never heard back from you. Is there anything else we can do for you?
  • Thank you for getting in touch with us about your question. We did our best to answer it, but we never heard back from you. Is there anything else we can do to help you?
  • Thank you for contacting us. Our team responded to your question, but we never heard back from you. Did the answer help? Is there anything else we can help you with?
  • Thank you for your message. We tried to answer your question as best as we could, but we never heard back from you. Can you let us know if the answer was helpful? Is there anything else we can do for you?
  • Thank you for reaching out! We responded to your question in detail, but we never heard back from you. Did our response help? Is there anything else we can help you with?
  • 🌶 Hey, you! We got your message about (whatever) a while ago, but you never replied! Asshole! What the fuck is wrong with you? We took the time to respond to your bullshit, but you can't even be bothered to reply? You're a fucking piece of shit and we hope you rot in hell!